We are Clear

FAQ

How do I place an order?
You can place an order by visiting our website, selecting the products you want, and proceeding to checkout.
What are the shipping options available?
We offer standard and express shipping options. Shipping costs and delivery times may vary.

What is your return policy?
Our return policy allows returns within 30 days of purchase for eligible items. Please refer to our Return Policy page for details.
How long does it take to process a refund?
Refunds are typically processed within 5-7 business days after receiving the returned item.

What payment methods do you accept?
We accept major credit cards, debit cards, digital wallets, and other secure online payment options. You can view the complete list at the checkout page.
How do I view my order history and invoices?
After logging into your ShopMe account, you can access your order history and download invoices from your account dashboard.

Can I get more details about a product?
Yes, click on a product to view detailed information, including specifications, customer reviews, and related products.
Are product prices inclusive of taxes?
Yes, the displayed product prices include all applicable taxes and fees.